Common legal and account questions
You do. Funds you deposit remain yours until you withdraw them or use them to play. We hold them in a secure wallet tied to your account credentials. If you close your account, any balance is returned to your payment method.
Withdrawals are processed back to DANA, OVO, GoPay or QRIS within 24 business hours. We verify every withdrawal against your account history and the amount in your wallet. Once verified, the payment provider transfers the funds directly to your registered account.
Yes. Open Account > Transaction History anytime to view all deposits and withdrawals. Go to Account > Legal & Data to request a full export of your records, including login activity and betting history. We send exports within 5 business days.
We collect only what's needed — email, phone, payment method — to verify your identity and process deposits and withdrawals. Data is encrypted, stored securely and accessed only by support staff handling your requests. We do not share it outside nangka togel.
Contact support immediately through live chat or email. We lock your account, review login activity, and help you reset your credentials. If an unauthorized withdrawal was made, we investigate and work with DANA, OVO, GoPay or QRIS to recover the funds.
Yes. Go to Account > Account Settings > Close Account. Your account is deactivated immediately, any remaining balance withdrawn to your payment method, and personal data deleted within 30 days. Transaction records kept for legal audit only.
The complete terms, privacy policy and payment terms are available in the footer of the site. You can also request a PDF copy through support. Changes to policy are posted 30 days in advance and apply to new sessions only.
